Privacy Notice

HOPE Fertility (“we”, “us”) respects your privacy. This notice explains what personal information we collect through this website and our services, why we collect it and the choices you have.

Information we collect

• Contact details you provide through our forms, such as your name, email address and phone number.
• Appointment information, such as the type of appointment and your preferred times.
• Health information you choose to share with us, which we treat as special category data and protect with additional safeguards.
• Technical information, such as your browser type and pages visited, collected through essential and, with your consent, analytics cookies.

How we use your information

We use your information to respond to enquiries, arrange and provide care, meet our legal and regulatory obligations, and improve our website. We do not sell your personal information.

Legal basis

We process personal information where it is necessary to provide care or respond to your request, to comply with legal obligations, with your consent, or where we have a legitimate interest that does not override your rights.

Sharing your information

We share information only with people involved in your care, trusted service providers who support our operations under contract, and authorities where the law requires it.

How long we keep information

We keep personal information only for as long as necessary for the purposes described above and as required by medical record-keeping rules.

Your rights

Depending on where you live, you may have the right to access, correct or delete your information, to restrict or object to processing, and to withdraw consent at any time. To exercise these rights, contact us at hello@example.com.

Contact

If you have questions about this notice, please contact us.